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Privacy Policy

Last updated: July 11, 2025

1. Introduction

HelpPal is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it.

2. Data We Collect

We collect only the data necessary to provide and improve our service. This may include:

* Email metadata (subject lines, sender, receiver, timestamps)

* Email content, when you give permission

* Calendar data, if you connect a calendar

* Your name and contact information

* Usage data related to how you interact with HelpPal

3. How We Collect Data

We collect data directly from you when you sign up, connect services (like Google), or use HelpPal. We use secure authentication (e.g. OAuth) and do not store your login credentials.

4. Why We Collect Data

We use the data to:

* Analyze and structure your emails

* Suggest replies and actions

* Help organize your day

* Improve and personalize the service

* Provide support and communicate with you

* Comply with legal requirements

5. Data Storage

Data is processed temporarily to deliver the service. We do not store your emails long-term unless explicitly needed for a specific feature. We take reasonable measures to protect your data using encryption and access control.

6. Sharing of Data

We do not sell or rent your data to third parties. We may share data with trusted subprocessors that help us run HelpPal (e.g. cloud providers), but only to the extent necessary and under strict confidentiality agreements.

7. Your Rights

You have the right to:

* Request a copy of your data

* Correct incorrect information

* Delete your data

* Withdraw your consent at any time

8. Data Retention

We retain only the data we need and only for as long as it is needed to provide the service. If you close your account, your data will be deleted within 30 days.

9. Cookies

We may use cookies to improve user experience and gather usage statistics. You can control cookie settings in your browser.

We process your data based on your consent and our legitimate interest in providing the service. You can revoke your consent at any time.

11. GDPR

HelpPal complies with the General Data Protection Regulation (GDPR). If you are located in the EU or EEA, you have specific rights regarding your personal data under GDPR.

12. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website. Continued use of HelpPal after changes means you accept the new version.

13. Contact

If you have any questions about this policy or how we handle your data, you can contact us via the support information on our website.